01Information We Collect
We collect information in the following ways when you use our Services:
Information you provide to us
- Communications — messages, feedback, support enquiries, or bug reports you send us, including the email address you send them from.
- Purchase requests — when you choose to buy additional in-app content, your purchase is initiated and processed by the platform store (such as the Meta Horizon Store). We do not receive or store your payment card details.
Information collected automatically
Our applications do not include any analytics, tracking, advertising, or crash-reporting software. We do not collect gameplay statistics, device identifiers, location data, or usage metrics, and we do not build profiles of our players.
Your game progress and settings are stored only on your own device and are never transmitted to us.
02Meta Horizon Platform Data
Our applications are distributed through the Meta Horizon Store and use Meta platform features. Where you use our Services on a Meta device or through a Meta account, we access the following data from Meta:
- In-app purchases and downloadable content — your entitlement records, meaning the list of additional in-app items you have purchased. We use this only to unlock the content you have paid for and to restore it when you reinstall or sign in on another device. We do not use it for advertising, and we do not combine it with data from any other source.
This is the only Meta platform data our applications use. We do not request or access your Meta user identifier, profile name, profile photo, friends list, age group, or any other Meta platform data.
Our applications also confirm that the copy being played is validly licensed. That check is performed entirely within the Meta SDK and returns only a yes or no answer to the application; it does not give us your identity or any personal data, and no identifier is read, stored, or transmitted to us as part of it.
03How We Use Your Information
We use the information we collect to:
- Deliver and restore the in-app content you have purchased.
- Confirm that your copy of the application is validly licensed.
- Respond to your support requests and communications.
- Comply with applicable legal obligations and enforce our terms.
We do not use your information for advertising, and we do not sell your personal information.
04Disclosure Of Information
We do not sell your personal information. We may share information only in the following circumstances:
- With your consent — when you have explicitly agreed to the sharing.
- Platform store operators — the store your application was purchased through (such as the Meta Horizon Store) processes your purchases and holds the entitlement records we rely on. We do not use analytics providers, advertising networks, or data brokers.
- Legal requirements — when required to comply with applicable law, regulation, legal process, or a valid governmental request.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.
05Data Retention
We hold very little data, and we state plainly how long each kind is kept:
- Entitlement records — read from the Meta Horizon Store while the application is running, so that the content you have bought is unlocked. We do not store a copy on our own servers and we keep nothing after the session ends; the authoritative record is held by the store.
- Support emails — kept for up to 24 months from your last message so we can follow up on an ongoing issue, then deleted.
- Game progress and settings — stored only on your own device, under your control, and removed when you uninstall the application.
Where you ask us to delete your data, we act on that request regardless of how long we would otherwise have kept it. See Deleting Your Data below.
06Deleting Your Data
Every user may request deletion of their personal data, at any time, free of charge, without giving a reason.
This right is available to all users worldwide. It is not limited by your country, region, place of residence, nationality, or by whether any particular data protection law applies to you. There are no exceptions based on geographic location.
How to request deletion
Email ascendrixstudio1@gmail.com with the subject line "Data Deletion Request". You do not need an account with us to make a request, and you do not need to explain why.
What happens next
- We will acknowledge your request and may ask for information needed only to identify the data in question.
- We will delete the data within 30 days of receiving your request.
- We will confirm by email once the deletion is complete.
- We will not charge you, and we will not require you to create an account to make a request.
Please note that purchase and entitlement records held by the platform store (for example, the Meta Horizon Store) are controlled by that platform rather than by us. We will delete our own copies of your data; to remove records held by the store itself, please contact the store operator directly.
07Your Rights & Choices
In addition to deletion, all users may ask us to access, correct, or export a copy of their personal information, or to object to or restrict certain processing. These rights are available to every user regardless of location.
To exercise any of these rights, contact us at ascendrixstudio1@gmail.com. We will respond within 30 days. Where local law grants you additional rights beyond those described here, those rights also apply to you — nothing in this policy is intended to limit them.
08Security Of Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
09Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at ascendrixstudio1@gmail.com.
10Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will take effect immediately upon posting the revised policy on this page, along with an updated "Last updated" date above. Your continued use of our Services after any changes constitutes acceptance of the revised policy.
11Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: